Privacy Policy – Effective December 31, 2024

At Scalehato, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our website or making a purchase, you agree to the terms set forth in this policy.

Information We Collect:

1. Personal Information:
   We collect personal information such as your name, email address, phone number, and shipping address when you place an order or contact us for support.

2. Payment Information:
   We may collect payment details necessary to process your purchase, including billing address and payment method.

3. Website Usage Data:
   We automatically collect data about your interactions with our website, such as IP addresses, browser types, and pages visited. This helps us improve user experience and optimize our services.

How We Use Your Information:

1. Order Fulfillment:
   We use your personal and payment information to process and deliver your orders, as well as to communicate updates or issues related to your purchase.

2. Customer Support:
   Your contact details may be used to provide customer service, address inquiries, and offer technical support.

3. Marketing & Promotions:
   With your consent, we may send promotional emails or updates about new products, sales, or offers. You can opt-out at any time.

Data Security:

We implement reasonable security measures to protect your personal information. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Sharing:

We do not sell or rent your personal information to third parties. However, we may share data with trusted third-party service providers for the purpose of processing payments, shipping, and improving our services.

Your Rights:

You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any concerns about our privacy practices, please contact us at info@scalehato.com.

Changes to the Privacy Policy:

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, with the date of the most recent update noted at the top.

Contact Us:

If you have any questions or concerns regarding our Privacy Policy, please contact us at:

Email: info@scalehato.com
Phone: (574) 266-1270
Address: 51690 Winding Waters Ln, Elkhart, Indiana

This Privacy Policy is effective as of December 31, 2024.